Frequently Asked Questions

• Which versions of Microsoft SharePoint is PivotPoint Web Part compatible with?

  SharePoint 2003 - Microsoft Windows SharePoint Services v2 and Microsoft SharePoint Portal Server 2003 (SPS 2003).
  
  SharePoint 2007 - Microsoft Windows SharePoint Services v3 and Microsoft Office SharePoint Server 2007 (MOSS 2007).

  SharePoint 2010 - SharePoint 2010 including Foundation, Standard and Enterprise (SP 2010).

• How do I use PivotPoint Web Part?

  PivotPoint Web Part is delivered as a SharePoint WebPart. Once installed on a SharePoint server you add it to a WebPart page and then configure it to display data from one of your Lists.

• Does PivotPoint Web Part need any client software of ActiveX/Java Applets installed?

  No - it works using standard HTML only, no client software is required.

• What languages does PivotPoint Web Part support?

  PivotPoint Web Part supports all of the language packs for SharePoint that have been released by Microsoft, including those languages that use a non-Roman alphabet and require Unicode support, however the Administration interface and error messages are currently only available in in English

  

• How do I licence PivotPoint Web Part?

  Please see the FAQ here

  
• What is your policy for Support and Maintenance?

  Please see the FAQ here

  
• I am having trouble installing PivotPoint Web Part, what can you recommend?

  The most common problem encountered is when attempting to install PivotPoint Web Part under a user account that doesn't have sufficient privileges for the Installation routine to run.

  In case of difficulties please consult the manual installation page and if you require further help please contact us.

• How do I upgrade PivotPoint Web Part?

  If you are performing a 'Minor' upgrade (e.g. v1.3 to v1.4) just install over the existing version - it will be updated and all your settings will be saved.